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The online sales platform sardinhadepapel.com is an online sales / e-commerce website developed and operated by Sopro de Vista - Cultural Association, headquartered at Rua Conselheiro Bívar 83, 8000-255, Portugal, bearer of NIPC 514721421

The products presented here are the authorship and property of our associated artisans, this website serving the purpose of disseminating the work of these artists and facilitating the sale of the products produced by them.

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DATA TREATMENT AND VISITS TO THIS WEB PAGE
The data provided by the customer will be treated in accordance with the established
in our Privacy Policy.

By using this website, the customer is consenting to the processing of information and declares that all data provided correspond to the truth.

 

USE OF OUR WEBSITE
When using our website and / or placing orders through it, the customer undertakes to:
- Use this website only to make legally valid inquiries or orders.
- Do not place any false or fraudulent orders. If we consider that a fraudulent order has been placed, we will have the power to cancel it and inform the competent authorities.
- Provide us with your email address, postal address and / or other contact information, in a true and accurate manner, also consenting to the use of the information provided to contact the customer.
If any of the requested information is missing, we will not be able to proceed with your order.
By placing an order through this site, you declare that you are over 18 and have the capacity
legal to enter into contracts.

 

AVAILABILITY OF ITEMS
All orders will be subject to product availability. In this sense, if
there is any difficulty regarding the supply of the products displayed or if there are no items in stock, we undertake to inform you of the unavailability or delay in the delivery of the chosen item. From that moment, a new delivery period can be established (if stock replacement is possible), you can choose another item of the same value or, if necessary, we will refund any amount previously paid within 30 days.

 

ON-LINE ORDERS

• After placing the order, make sure you have received a confirmation email. The order is only considered after receipt of electronic payment or receipt of proof of payment, in case you have opted for bank transfer.

We are a family owned and operated business.

DEADLINES

• We work every working day on the Portuguese calendar.

• The delivery time of orders depends on the date of payment or the sending of the respective proof in the case of payments made by bank transfer. However, in general, the maximum shipping time is 3 working days for most orders.

• Delivery times may be slightly longer during festive periods or be restricted due to the constraints resulting from the current pandemic situation.

 

EXCHANGES AND RETURNS

• From the date of confirmation of purchase, you have 15 days to proceed with your exchange / return. You can exchange for another item of equal or greater value (having to pay the excess amount), or get the money back by sending an email to xxxxxxx

• The cost of postage is the responsibility of the customer.

• The articles must be in perfect condition, in the respective packaging (if applicable) with the tags intact and without any sign of use.

• Exchanges or returns of earrings and socks are not allowed.

• In the case of damaged items, Sopro de Vista is responsible for the exchange and payment of shipping costs.

• Sopro de Vista has the right not to accept the return of products without a label or when the labels have been damaged or altered or when the item is damaged by improper use of the customer.

• In case the exchange is due to an evident defect or malfunction of the product, Breath of View is responsible for the payment of the shipping costs for the new product.

PRODUCT VARIATIONS

- The articles on our website are mostly articles produced by hand, so any small change in shape, color or texture, as long as it does not compromise its use, is not considered a defect, but rather a natural variation inherent to its condition as a handmade product and should be appreciated as such. We always try to select only the highest quality products, but these characteristics are inevitable and must be accepted as part of the individuality and authenticity of each handmade piece.

 

PRODUCTS AVAILABLE ON ORDER

- Some of the articles displayed on our website do not have immediate availability and may be available only by order, being properly marked for this purpose. The purchase of these items necessarily implies a longer delay in shipping, since the product has yet to be manufactured, so the production time may be longer or shorter depending on the availability of the respective craftsman. In case you are interested in any of these articles we suggest that you contact us beforehand so that we can give you a more approximate estimate of the shipping time of the respective piece.

 

VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS
You must not misuse this website by intentionally introducing viruses, Trojan horses, logic bombs or any other technologically harmful or harmful material.

You must not obtain unauthorized access to this web page, the server on which this page is located or any server, computer or database related to it

You undertake not to attack this web page through a denial of service attack or a distributed denial of service attack.

Failure to comply with this clause may result in the practice of infractions typified by the applicable legislation. In such cases, We will inform the competent authorities of any non-compliance with said legislation and cooperate with them to discover the identity of the attacker. In case of non-compliance with this clause, you will also no longer be authorized to use this website.

We will not be responsible for any data or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials, as a result of using this website or downloading content from it or from content to which it redirects.

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WRITTEN COMMUNICATION
Applicable law requires that some of the information or notifications we send must be made in writing.
By using this website, the customer accepts that most notifications are made in electronic format.
We will contact the customer by email or provide the necessary information through notices posted on this website.

For contractual purposes, the customer agrees to use this electronic means of communication and recognizes that all contracts, notifications and information sent electronically satisfy the legal requirement that such notifications be made in writing. This condition will not affect the rights recognized by law.

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Non-compliance on grounds of force majeure

We will not be responsible for any non-compliance or delay, the cause of which is due to events beyond our control (Reasons for Force Majeure). After sending the order, this page is not responsible for the loss or delay in sending any order, and the status of the same must be consulted on the CTT website through the registration number that we will provide you after sending the parts.

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APPLICABLE LEGISLATION AND JURISDICTION
The use of our website and the purchase contracts made through this page are governed by Portuguese law.
This provision does not affect the other rights recognized to the consumer by the legislation in force.

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INFORMATION

Sopro de Vista - Associação Cultural reserves the right, on its own initiative and, without prior notice, to make any changes or correct any errors or omissions in any part of the website.

 

CONTACTS

For extra clarifications, you can contact us via email, website chat or by filling in the contact form contained therein.