PAYMENTS AND SHIPPING
HOW TO ORDER
Select the desired items and add them to the cart. When finished, open the cart, confirm the order and complete the purchase.
After placing your order, make sure you have received the confirmation in your email box.
The order is only considered after receipt of electronic payment or receipt of proof of payment, in case you have opted for bank transfer.
The order will be shipped, in most cases, within 3 business days.
When placing an order on our website, you can choose one of the following payment methods:
· Paypal: you will be redirected to the Paypal website, following the instructions provided until payment is completed.
· Credit Card: your card details will be requested to make the payment.
· MBway: you will be provided with the telephone number to which you must pay.
· Bank Transfer: If you choose this option, at the end of the purchase, you will be provided with the data for the transfer. This payment method will only be validated after sending the respective proof to our email.
· ATM: You will be given a ATM reference. If you choose this option, you will have time to proceed with the operation, and the order will only be confirmed after the respective payment has been made.
The cost of postage depends on the weight of the order.
All products are sent by Registered Mail, with an associated registration number that you can use to locate your order on the CTT website.
We inform you that after sending, we are not responsible for any delays or losses that may occur during the distribution process.
up to 100 g - 2.70 €
from 101g to 500 g - 3.45 €
from 501 g to 2kg - 5.90 €
Orders between 2 to 10 kg will be sent by express CTT and will have a shipping cost of 8.35 €
We are a family owned and operated business.
up to 100 g - 4.50 €
from 101 g to 250 g - 5.50 €
from 251 g to 500 g - 7.15 €
from 501 g to 1 kg - 10.00 €
from 1 kg to 2 kg - 15.00 €
Rest of the world:
up to 100 g - 4.50
from 101 g to 250 g - 6.50 €
from 251 g to 500 g - 9.70 €
from 501 g to 1 kg - 16.00 €
If you cannot find a shipping solution that meets your needs please contact us so that we can respond to your specific situation through other means of distribution.
Note: For information on deadlines, exchanges and returns please see our terms and conditions.